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What's Next! with Tiffani Bova

Jan 18, 2018

Welcome to the What's Next! podcast with Tiffani Bova.

My friend Shep Hyken is joining on the podcast this week. He’s a NY Times and WSJ bestselling author including, Moments of Magic, one of my favorites. He’s a customer service expert, and keynote speaker. He works with companies who want to build...

Jan 4, 2018

Today’s guest is Peter Fader, professor of marketing at the Wharton School of Business at the University of Pennsylvania and the co-founder of Zodiak. His expertise centers on the analysis of behavioral data to understand and forecast customer shopping purchasing activities. His insights are reflected in his great...